Dear Mr. Lingo,
We received your letter of thanks regarding our use of Lingo Realty for the search and eventual purchase of our new home in Lewes. I am writing this letter of response to you personally for two reasons. First, to let you know that we do appreciate your letter of thanks and will certainly utilize and recommend your agency in the future. Second, and most importantly, to recognize and acknowledge to you personally the degree of excellence, knowledge and professionalism of your associate par excellence, Shirley Kalvinsky.
Having bought and sold five homes in the past, two custom built, my wife and I have had the opportunity to meet many realtors and agents over the years. However, Shirley not only met but exceeded all of our expectations based on all of our past experiences. I.E. Shirley could/should have "written the book". Her apparent desire to place the needs of her clients above her bottom line is just one of the parameters and benchmarks that set her apart from all of the rest. Additionally, and most impressively, her extensive knowledge of real estate law as well as the area's numerous communities and their builders never ceased to amaze as well as comfort us. She made a seemingly impossible task to chose a builder, let alone a community, so much simpler after her explanation of each community we visited as well as the builder of that community. As just one example of Shirley's "above and beyond" work ethic, when the sales agent, Alex Reed (an excellent representative for Capstone), was reviewing our agreement to purchase the home, Shirley commented after each page and gave her own explanation of that page to be sure we understood each sentence and paragraph before going on to the next page. Additionally, she not only attended the closing (which all agents would do) but also came to the first AND last punch list pre-closing walk with us. Her support and advice for those walks meant more to us than I can express here. Who does that? Shirley. That's who!
We worked with Shirley ten years ago when we first decided to move to Delaware. We changed our minds to make the move then as my parents were still alive and approaching 90's so we put off the move for what wound up to be ten years. Our memories of Shirley and her exceptional knowledge, sincerity and caring for our needs along with amazing work ethic stayed with us and so when we finally decided to make the move to retire to Delaware several months ago, we reached out to Shirley once again.
We have since recommended Shirley and Lingo Realty to several friends and acquaintances of friends considering a move to Delaware. I'm certain you've received many such letters of commendation in the past for Shirley but I would be remiss if I didn't add my wife and my sincere thanks and recognition of your exemplary Associate Broker, Shirley Kalvinsky. We have come to regard Shirley as a true friend...one we are most grateful on so many levels to have met.
Hope and Bill Mannino
Thank you so much for your prompt attention, your great advice, your guidance, and especially your patience throughout our first time home buying process. The two of you clearly demonstrated why you are an award winning team; we always felt like we were in capable hands. You gave us a great experience, & we will not hesitate to recommend you to friends.
My beach home shopping experience began and ended with you. How lucky for me! I always knew you were there, working closely as a team to make sure everything turned out well. You have a wonderful team, and I was so privileged to find you! Thank you so much